Our Laybuy Policy

Flexible Payment Options

Making Quality Products and Services Accessible

At Epitome Engineering, we understand that investing in quality solar and electrical solutions can be a significant financial commitment. That's why we've developed our Laybuy policy to make our products and services more accessible to our customers.

Our Laybuy policy allows customers to pay up to 60% of the total amount as a deposit before the product is delivered or installed. The remaining balance is paid in agreed installments, ensuring flexibility while guaranteeing delivery or installation once the full amount is settled.

This payment plan is designed to help you manage your budget while still getting access to the high-quality products and services you need.

60%

First Installment

40%

Installation

How It Works

Simple steps to get started with our Laybuy policy

01
Consultation

Meet with our team to discuss your needs and get a detailed quote for products or services.

02
Initial Payment

Pay the initial 60% deposit to secure your order and begin the process.

03
Payment Plan

Agree on a payment schedule for the remaining 40% based on your financial situation.

04
Delivery & Installation

Once the full payment is complete, we'll deliver and install your products.

Terms and Conditions

  • Eligibility

    The Laybuy policy is available for all products and services with a minimum value of K5,000.

  • Initial Payment

    A minimum of 60% of the total cost must be paid as an initial deposit.

  • Payment Schedule

    The remaining balance must be paid according to the agreed payment schedule, which can be weekly, bi-weekly, or monthly.

  • Delivery and Installation

    Products will be delivered and installed only after the full payment has been received.

  • Cancellation

    If you wish to cancel your order, a cancellation fee of 10% of the total cost will be deducted from your refund.

  • Late Payments

    Late payments may result in a delay of delivery and installation. Please contact us if you anticipate any payment difficulties.

Frequently Asked Questions

Common questions about our Laybuy policy

No, we do not charge any interest on the installment payments. The total cost is divided into installments without any additional fees.

Yes, you can pay more than 60% as the initial deposit. In fact, we encourage customers to pay as much as they can upfront to reduce the installment amounts.

We accept various payment methods including bank transfers, mobile money, and cash payments at our office. Please contact us for more details on payment options.

If you miss a payment, please contact us as soon as possible to discuss your situation. We understand that financial circumstances can change, and we're willing to work with you to find a solution.

Yes, you can get a refund if you change your mind, but a cancellation fee of 10% of the total cost will be deducted from your refund. Please note that custom-ordered products may not be eligible for a refund.

Ready to Get Started?

Contact us today to learn more about our Laybuy policy and how it can help you get the products and services you need.

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